Direct answer
The next move is not another demo. It is a call-path map.
A comparison can show which provider or platform might fit. Production still needs a safe route for the main number, failover, CRM outcomes, transfer behavior, and the people who handle exceptions. Start with one call path, prove it, then expand.
- Check whether the current provider can support the first AI or overflow route.
- Choose the PBX, SIP, carrier, or LiveKit layer only when it solves a real routing problem.
- Keep urgent, unclear, and sensitive calls under trained human escalation.